Privacy Policy
Duckett’s Grove Historic House and Walled Gardens Privacy Policy
Carlow County Council fully respects your right to privacy. The Council will not collect any personal information about you on its websites without your clear permission. Any information, which you submit via Carlow County Council’s websites will be treated with the highest possible standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 to 2018.
This statement outlines our privacy policy with regard to www.carlow.ie. We are not responsible for the content or privacy practices of other linked websites. The Council reserves the right to amend the scope of the privacy statement at any time which may include or exclude other sites.
The Data Controller is Carlow County Council, Athy Road, Carlow.
Data Protection Officer, Corporate Services, Carlow County Council, Athy Road, Carlow.
Telephone : 0599170300 E-Mail : dpo@carlowcoco.ie
Personal Information
Carlow County Council will not collect any personal data about you on its website, apart from information, which is submitted via web forms, or information volunteered via email.Any information provided in this manner, is not made available to any third parties, and is used by Carlow County Council solely for the purposes for which it is provided.
Technical details of your visit to Carlow County Council websites including IP addresses, browser details and web search terms, are recorded. This information will only be used for statistical and site management purposes. The Council websites do not use web beacons.
The main Legal basis for processing your personal data is that such processing are:
· where the processing is necessary for compliance with a legal obligation to which the we are subject (Article 6(1)(c) GDPR);
· where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Article 6(1)(e) GDPR);
· additionally, we may process data to the extent that it is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract (Article 6(1)(b) GDPR).
· In limited circumstances where the data subject has given consent to the processing of his or her personal data for one or more specific purposes (Article 6(1)(a) GDPR)
Any Personal data collected by the council is only used internally by council staff in order to provide and/or improve its services to the public and to you. Sometimes personal data is required in order to provide services to you, please see our Data Protection Policy for more information. Some of our websites are hosted outside of Ireland, however all websites are hosted within the EU. Cookie data is analysed using Google Analytics.
Cookies
This website puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. Find out more about the cookies we use.
If you have any further questions please email: dpo@carlowcoco.ie
Glossary
Web Browser – Software you use to read web pages. Examples are Microsoft Internet Explorer, Google Chrome, Firefox, Safari or Opera.
IP Address – The identifying details for your computer (or your Internet company’s computer), expressed in “Internet protocol” code. Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
Cookies – A cookie is a block of data that a web server places on a user’s PC. Typically, it is used to ease navigation through the site. However, it is also a useful means for the web site identifying the user, tracking the user’s path through the site, and identifying repeat visits to the site by the same user (or same user’s machine). This can then lead to a web site owner being able to profile an individual users browsing habits – and all potentially done without the knowledge, or consent, of the user.
Web Beacons – Also referred to as a Web bug or a pixel tag. The beacon is usually a small transparent graphic, one pixel in size, which may be located on a web page or in an email. The transparent pixel is normally set to load an image from a different location on the web and may pass user information to the web server, such as the IP address, the duration of the visit and browser type. Turning off the browser’s cookies will prevent Web beacons from tracking the user’s activity.
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Duckett’s Grove Historic House and Walled Gardens. References to "our Website" or "the Website" are to duckettsgrove.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Duckett’s Grove Historic House and Walled Gardens
Kneestown, Co Carlow (near Carlow Town)
R93 RF80
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Payyo
